Terms of use

Please review our Privacy policy, which also governs your visit to Luxi Urns, to understand our approach and practices.

When you visit our Luxi Urns website, interact with us or our content on social media profile or email us (either directly or by using our web contact form), you are communicating with us electronically and you consent to receive communications from us electronically as well. We will on occasion communicate with you by e-mail, via social media and/ or by posting notices on this website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

All content included on this site, as well as that which we share on e-commerce platforms (e.g. Etsy, Allegro) and on any of our official social media channels (in particular on YouTube, Instagram, Facebook, Twitter, Pinterest and LinkedIn), such as text, graphics, logos, images, audio/ video clips, various content compilations (e.g. quote on a custom graphic), is the property of Luxi Urns and Polart Creative, and it is protected by local (Polish) as well as European Union and international copyright laws. The compilation of all content on this site and any other aforementioned channels is the exclusive property of Luxi Urns and Polart Creative and protected by EU and international copyright laws.

Copyright complaints

Please note that Luxi Urns and Polart Creative and its affiliates also respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please reach out using our Contact us page.

Luxi Urns and Polart Creative grant you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Polart Creative. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Polart Creative. You may not frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Luxi Urns or of Polart Creative and our affiliates without our explicit written consent. You may not use any meta tags or any other hidden text utilising Luxi Urns' or Polart Creative's name or trademarks without the our explicit written consent. Any unauthorised use terminates the permission or license granted by Luxi Urns and Polart Creative. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of Luxi Urns so long as the link does not portray Luxi Urns or Polart Creative, or any of our affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Luxi Urns or Polart Creative logo or other proprietary graphic or trademark as part of the link without our express written permission.

Luxi Urns and Polart Creative and its affiliates produce content themselves. It is delivered by real humans as opposed to AI and robots.

We all do our very best to reflect colours of the item for sale and to describe its features accurately, however minor differences are inevitable, hence they should be expected. If they occur, they would be due to human error, the product in question being part of a Pleiades series (continuous delivery of multiple products being represented by a photo on which you can see one of them as opposed to the one you will be buying, which would be described with words though), and/ or due to lighting conditions. We therefore cannot and do not warrant that our product descriptions or any other content of this website are fully accurate, complete, reliable, current at all times, or absolutely free of error. What we do guarantee is that we always try to inform your purchasing decision precisely and as best we can. We also respectfully decline being held responsible for any misunderstandings of our product descriptions resulting from pure linguistics. 

If you purchase our product and subsequently find it not as described, we advise you to return it in unused condition and as per our Return policy.

All items purchased from Luxi Urns and Polart Creative are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

If you use this website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Luxi Urns sell cremation urns and urn accessories, including those for infants and children, however these items are offered for sale to adults able to complete their purchase with a credit card. In appropriate cases, Luxi Urns and Polart Creative, and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Luxi Urns and Polart Creative provide this website on an 'as is' and 'as available' basis, without making representations or warranties of any kind (neither express nor implied) as to the operation of this website or the content, information, resources or products included on it. By using this website, you expressly agree that you are doing so at your own and sole risk. To the full extent permissible by applicable law, Luxi Urns and Polart Creative disclaims all warranties (express or implied, including but not limited to) implied warranties of merchantability and fitness for a particular purpose.

Luxi Urns and Polart Creative strive for reasonably secure operations to the best of our abilities and within our means, however we cannot and do not warrant that this website, the servers it uses, or emails sent from us are free of viruses or other harmful components. Consequently, Luxi Urns and Polart Creative will not be liable for any damages of any kind arising from the use of this website or the content we share on our social media channels, including but not limited to direct, indirect, incidental, punitive and consequential damages.

Any dispute relating in any way to your visit to the Luxi Urns and Polart Creative website, or to the products you purchase through this Luxi Urns website, shall be submitted to the jurisdiction of the common courts competent for the company’s registered office, i.e. in Warsaw, Poland, except that, to the extent you have in any manner violated or threatened to violate Luxi Urns' and Polart Creative's intellectual property rights, Polart Creative may seek injunctive or other appropriate relief anywhere in the world, including but not limited to any country state of the EU or in the United Kingdom of Great Britain and Northern Ireland, and you hereby consent to exclusive jurisdiction and venue in such courts.

By visiting Luxi Urns and Polart Creative or interacting with us and our content on our social media channels, you agree that the laws of Poland and European Union, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and Polart Creative or its affiliates.

Please take the time to review our other policies posted on this site as these policies also govern your visit to Luxi Urns. We reserve the right to make changes to our website, policies, and these Terms of Use at any time and without notice or dedicated announcements. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Please refer to our Contact us page for our contact details.

Our full website address is https://luxiurns.com/